Shipping policy

SHIPPING POLICY

We know nobody orders a card because they want it eventually, so we'll always aim to get your order packed and on its way as quickly as possible.

PROCESSING YOUR ORDER

Orders are processed and dispatched on working days, Monday to Friday, excluding bank holidays.

We'll aim to dispatch orders as quickly as possible. Any current estimated processing and delivery times will be shown at checkout.

Personalised or made-to-order products may take a little longer. Where this applies, we'll make this clear on the product page.

UK DELIVERY

Delivery options and prices available for your order will be shown at checkout before you pay.

Delivery times are estimates and begin once your order has been dispatched.

Unfortunately, once an order is in the hands of the delivery carrier, occasional delays can happen that are outside our control.

Apparently shouting “BUT IT'S THEIR BIRTHDAY TOMORROW” at Royal Mail doesn't make the envelope travel any faster. We've checked.

DELIVERY ADDRESS

Please check your delivery address carefully before completing your order.

We'll send your order to the address provided at checkout. If you notice a mistake, email inkappropriate@yahoo.com as soon as possible.

If the order hasn't been dispatched yet, we'll do our best to correct it. Once it's on its way, we may not be able to change the address.

DELAYED OR MISSING ORDERS

If your order hasn't arrived when expected, please allow for reasonable postal delays before contacting us.

If it still hasn't appeared, email inkappropriate@yahoo.com with your order number and we'll look into it.

If an order is confirmed as lost in transit, we'll arrange an appropriate replacement or refund.

DAMAGED ORDERS

If your order arrives damaged, please email inkappropriate@yahoo.com as soon as possible with your order number and a photo of the damage where possible.

We'll get it sorted.

INTERNATIONAL DELIVERY

International delivery is only available where shown at checkout.

Delivery times and charges vary depending on destination and will be displayed before you complete your purchase.

International customers may be responsible for local customs charges, import duties or taxes where applicable.

QUESTIONS?

If you have any questions about delivery, email inkappropriate@yahoo.com.

We'll help. Unless your question is whether we can personally chase the postie down the street. There are limits.